SC
SCOM (System Center Operations Manager)
Infrastructure monitoring for servers, services, databases, and enterprise alerting standards.
IT Services
Enterprise monitoring delivery with strong governance, tuning, and operational readiness.
DT
Dynatrace (APM & Observability)
Application performance monitoring with service visibility, baselining, and actionable alerts.
SU
Dashboarding (SquaredUp & more)
Executive views, live wallboards, service maps, and KPI dashboards aligned to operations.
Enterprise-grade delivery
- Design, sizing, and secure deployment patterns
- Alert tuning to reduce noise and improve signal
- Monitoring standards: naming, ownership, severity routing
- Documentation, runbooks, and knowledge transfer
Operations first
- Coverage matrices and onboarding checklists
- Weekly/Monthly reporting templates (SLAs & KPIs)
- Hypercare support and handover plans
- Integration approach for ITSM workflows
Ready to start?
Share your environment and desired outcomes, and we’ll propose a phased plan.